Privacy Policy

Not Just Flowers is totally committed to protecting the privacy of our customers and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. delivering flowers as per the order placed by the user, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Conset
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Not Just Flowers website.

Communication & Marketing
If you have made a purchase from our website, we may occasionally update you on our new flower arrangements, news and special offers via e-mail. You will also be given the opportunity to receive such communications from us when you become a member of Not Just Flowers. If you want to stop receiving such mails, you can unsubscribe.

Cookies
A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the offers you see online are more relevant to you. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. These “cookies” can be divided into 3 types, each of which is outlined below:

Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable the site to provide services you have asked for, such as remembering the items in your shopping cart.

Category 2: Performance Cookies
This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies
These cookies remember the search parameters such as flower arrangements you have chosen, colours of flowers etc,. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates.

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